Testimonials

Testimonials

Need more convincing? See what other satisfied customers have to say about us

The finish is beautiful

“Dear Michael,

I just wanted to thank you for a great job on my floors! The finish is beautiful and I love that we took the carpet off the stairs.
You made me feel so comfortable with your abilities, that I didn’t worry about anything when we were on our cruise. You put everything back, just as it was before we left.

You were a pleasure to work with! I wish every business was as honest, trustworthy, and reliable as you are!

Thanks again for everything!!”

Laura Blanket

Thank you for the excellent work

We are writing to thank you for the excellent work that you and your team completed at our “new ” residence. Your business card quotes “quality work by a dependable company” and you certainly live up to these expectations.

We were hesitant about refinishing the floors in our 17 year old home after listening to everyone’s comments about the dust and mess and inconvenience. However, after reviewing estimates from several flooring companies, we decided to hire Authentic Hardwood for the following reasons: 

We decided to hire Authentic Hardwood for the following reasons:

  1. your dedication and over 25 years experience in the flooring industry
  2. You not only own the company, but are involved in the work on site as well
  3. Your timeliness as you and your coworkers showed up early and on time
  4. Your pricing is competitive and very reasonable
  5. Your obvious love of hardwood floors, and how you view each project as if ours were your own home
  6. Your care to protect cabinets and nearby rooms from dust
  7. Your cleanliness as you and your team swept and vacuumed up the floors when you were done with each project. In fact, my husband and I remained in the home during both project without having to move out.

We were so pleased with refinishing work and the new hardwood foyer and hallway upstairs, that we again hired you and your company to install additional hardwoods in the office and bonus rooms, rather than to install the carpet that we had already selected. As we have mentioned you and your company to our family and friends, I am pleased to note you are hard at work installing and refinishing hardwood floors at my neighbor’s house this morning. And I understand that you already have several other projects lined up from our referrals.

You are truly a dedicated, honest, hard working individual, and we wish you continued success with Authentic Hardwood.

Respectfully,

Mr. and Mrs. Larry Nemeth

Another fantastic job!

“I wanted to thank you again for another fantastic job!   Your team installed, coated, and finished our hardwood floors 8 years ago during the construction process.  As the years went by my wife decided she wanted to darken the floors up a bit especially with 2 kids and a dog.  We went out of town and when we came back my wife and I were blown away.  The darker stain and finish looks great and completely exceeded our expectations.  When Leigh Anne walked in she said “This is exactly what I wanted” 

Thanks again and please feel free to use me as a reference.    ”

David Gagnon

Incredible customer service and dedication

“I am writing this review a little more than 1 year after Authentic Hardwood completed their work installing oak hardwood floors throughout our newly remodeled home. Throughout our complete house renovation, my wife and I dealt with dozens of contractors for all the various aspects of the project. Of all these contractors, I can say Authentic Hardwood was the most impressive for their incredible customer service and dedication to the highest quality.

My father and mother, and my grandfather were all in the floor-covering business and I also worked as a floor-covering installer for many years. As such, I feel that I can tell good vs a not-so-good floor-covering job. The job that Authentic Hardwood did could not have been better. Everyone that comes into our home almost immediately comments on how beautiful the floors are, and we have been surprised and delighted by how durable they are; I have dropped hammers and other tools on them, and it barely left a mark, and after a year of use, they still look new.

As a business owner myself, I want to comment on two more aspects of Authentic Hardwood. First, the installers that came to our home were extremely courteous, professional, hardworking, and talented at their art (I’m not using the term “art” lightly here). And finally (and one of the biggest compliments that I can give to someone in business), Michael, the owner, is the type of person where if he says he is going to do something, you can count on the fact that he will. During my interactions with him, it was clear that my satisfaction with the work he did was more important to him than his own bottom line.

Thanks Authentic Hardwood for a fantastic job!”

Drs Jim and Maithilee Neidhoefer

Another Satisfied Client…

“Michael…

Just a brief note to let you know how delighted Jolie and I are with your team’s workmanship on our new hardwood flooring. As I told Jolie on Sunday morning after everything was put back together “thank you for insisting we spend the money on the floors. It was money well spent”. Although I was hesitant to invest in flooring right now due to the amount of cash we have outlaid this spring on various household projects, I can honestly say that this one makes an impact on our homes value and makes me glad we did it.  

Your team did a really nice job , please pass our thanks along to them!!!

Another satisfied client!!!”

Sincerely,
Jeff Cooney